How can I edit an already created Entry Event? One of the main Journey Builder elements is an Entry Event. You can create one directly at a Journey Edit Page (1), or on Entry Event Administration Page (2). NOTE: Entry Event = Entry Source. The Entry Event is the newest terminology, but you can come across […]
Marketing Cloud: Undocumented
Why a user can’t see a list of Import Activities created by another user in Salesforce Marketing Cloud?
IMPORT ACTIVITIES UNDOCUMENTED VISIBILITY ISSUE: I have come accros a Import Activities visibility issue on one of my projects and I think it is quite a common one. I spent a week with the support and they weren’t able to help me solve it. Turns out it gets fixed in 2 clicks. ISSUE: An admin […]
Marketing Cloud Account billing issues – beware of Contact Limit !
MARKETING CLOUD CONTACT LIMIT Marketing Cloud Account comes with a limited number of Contacts that are included in your subscription (aka Contact Limit). The issue is, most of the Users and Consultants do not have a clear understanding of what this Contact Limit means exactly and why is it important. Many have an erroneous understanding of the […]
How to connect to the Salesforce Marketing Cloud FTP server ?
Marketing Cloud FTP – connection guide: When I had to get my export out for the first time I did struggle for 3 hours to figure out hot to get into the Marketing Cloud FTP folder where it was stored. If you are a hopelessly struggling like I was here is your rescue boat (there […]