Marketing Cloud was getting more and more in sync with Salesforce lately. The 3 latest transitions have marked a full-on integration of the two. I’m talking about the Login Page getting a new look, the help library moving to the help.salesforce.com and the releases getting a familiar Winter, Spring and Summer names. This article will be about […]
MARKETING CLOUD
The Marketing Cloud life made easy: set of articles to help you find the most efficient way to do stuff in the Marketing Cloud. Find simple answers to all tricky questions, step by step guides to the complex configurations and tips from the field brought to you by a Marketing Cloud consultant and a big product enthusiast.
Journey Builder Entry Events – how can I edit an already created Event ?
How can I edit an already created Entry Event? One of the main Journey Builder elements is an Entry Event. You can create one directly at a Journey Edit Page (1), or on Entry Event Administration Page (2). NOTE: Entry Event = Entry Source. The Entry Event is the newest terminology, but you can come across […]
Why a user can’t see a list of Import Activities created by another user in Salesforce Marketing Cloud?
IMPORT ACTIVITIES UNDOCUMENTED VISIBILITY ISSUE: I have come accros a Import Activities visibility issue on one of my projects and I think it is quite a common one. I spent a week with the support and they weren’t able to help me solve it. Turns out it gets fixed in 2 clicks. ISSUE: An admin […]
Marketing Cloud Account billing issues – beware of Contact Limit !
MARKETING CLOUD CONTACT LIMIT Marketing Cloud Account comes with a limited number of Contacts that are included in your subscription (aka Contact Limit). The issue is, most of the Users and Consultants do not have a clear understanding of what this Contact Limit means exactly and why is it important. Many have an erroneous understanding of the […]
How to connect to the Salesforce Marketing Cloud FTP server ?
Marketing Cloud FTP – connection guide: When I had to get my export out for the first time I did struggle for 3 hours to figure out hot to get into the Marketing Cloud FTP folder where it was stored. If you are a hopelessly struggling like I was here is your rescue boat (there […]