Salesforce Marketing Cloud: Top 5 hightlights of the Spring 18′ Release

Salesforce Spring 18' Release 1

Marketing Cloud was getting more and more in sync with Salesforce lately. The 3 latest transitions have marked a full-on integration of the two. I’m talking about the Login Page getting a new look, the help library moving to the and the releases getting a familiar Winter, Spring and Summer names. This article will be about […]

Why a user can’t see a list of Import Activities created by another user in Salesforce Marketing Cloud?

Salesforce Marketing Cloud

IMPORT ACTIVITIES UNDOCUMENTED VISIBILITY ISSUE: I have come accros a Import Activities visibility issue on one of my projects and I think it is quite a common one. I spent a week with the support and they weren’t able to help me solve it. Turns out it gets fixed in 2 clicks. ISSUE: An admin […]

Marketing Cloud Account billing issues – beware of Contact Limit !

Salesforce Marketing Cloud

MARKETING CLOUD CONTACT LIMIT Marketing Cloud Account comes with a limited number of Contacts that are included in your subscription (aka Contact Limit). The issue is, most of the Users and Consultants do not have a clear understanding of what this Contact Limit means exactly and why is it important. Many have an erroneous understanding of the […]