How to create folders within the files tab if “New Folder” button isn’t available?

Here is the podium to one of many mysteries of Salesforce. Put simply this article answers the following question: Is there a way to create folders within the files tab in order to manage files uploaded there? The short answer “yes, click New Folder button”. The complete answer “if you can’t see New Folder button” […]

How to turn your video calls into automatic field updates in Salesforce. Step by step guide

In the era of “Software that’s eating the world”, where each step you take at work has its own tool, the biggest challenge every team is facing is how to make them work together. And the ones who have to tackle the challenge are often Salesforce admins. Being one myself, I know this first hand. […]